Lurraldebus has a selection of on-demand services that can be requested through Lurraldebus' customer service line, Monday through Sunday from 8:00 until 20:00, by calling 900 300 340.
On-demand services include:
- On-demand lines. This service must be requested at least 60 minutes before the service departs from its starting point. If the departure is before 08:00, it must be requested before 20:00 the day before. These lines are identified with the letter E.
- On-demand stops on certain lines. This service must be requested at least 30 minutes before the service departs from its starting point.
- Space reservation on long-distance lines for people who move in wheelchairs: Interested parties are advised to request the service beforehand to guarantee space, although the buses are adapted to be accessed by individuals with reduced mobility and a spot for wheelchairs are always reserved.
- Group services: Those who wish to use these services must inform Lurraldebus one week beforehand at minimum, so that the operating company can organise the service, and if necessary, provide another bus so they can travel together. Otherwise, the number of travellers shall be limited to the authorised number of seats on the bus.